Migration of mobile app to touchscreen kiosk format, and design of payments product for global financial services leader

Human-centred digital banking experience design for Innovation strategy launched by leading global financial services group. 


I worked with Old Mutual in adapting their mobile banking experience to large format touchscreen self-service terminals (SSTs), part of their retail banking innovation strategy to be rolled out across flagship African retail banks. 

  • User segmentation

  • Pain-point and need state mapping

  • Design strategy

  • UI design and high-fidelity prototypes for kiosk and tablet

  • Visual identity

  • Design direction

  • Style guide

Old Mutual tablet mock up 2.jpg
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