Migration of mobile app to touchscreen kiosk format, and design of payments product for global financial services leader

Human-centred digital banking experience design for Innovation strategy launched by leading global financial services group. 

I worked with Old Mutual in adapting their mobile banking experience to large format touchscreen self-service terminals (SSTs), part of their retail banking innovation strategy to be rolled out across flagship African retail banks. 

• User segmentation

• Pain-point and need state mapping

• Design strategy

• UI design and high-fidelity prototypes for kiosk and tablet

• Visual identity

• Design direction

• Style guide