Julie Scott. Design Strategy Director
Creative director, strategist, visual systems & UI designer
I design experiences that work better, make people happier. My work has always been focused on creating resonance between product and user, organization, and audience, in B2B & B2C, across all sectors.
Old Mutual
Human-centred retail digital banking experience design for global financial services group
I worked with Old Mutual in adapting their mobile banking experience to large format touchscreen self-service terminals (SSTs), part of their retail banking innovation strategy that would be rolled out across flagship African retail banks. I collaborated with product teams in establishing new usability standards and design systems, including high-fidelity interactive prototypes for various banking engagements. We defended the need for an entirely new level of infographics to be integrated into the transactional flows to enable a more human-centred and emotive user experience. This formed a new 'chapter' in the recently launched digital guidelines.
Design strategy
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UI design
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Hi-fidelity interactive prototypes
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Infographics and illustrations
..................................................................Creative direction of development team
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User guidelines for new elements
